Visitor Management

Organizational Visitor Management

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Front Desk or Guardhouse Visitor Management

Proptia provides an all-encompassing software suite for resorts, country clubs, golf clubs, and any other gaurd gated properties

  • Easy to implement
  • Speeds up processing
  • Increases accuracy
  • Easy to learn

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Mobile Visitor Management

Elevate communication and streamline visitor experiences for your commercial property by empowering owners, tenants, and staff with efficient tools to manage guest and vendor lists and streamline the check-in process, whether on-site or remotely. Proptia offers advanced visitor management software designed to enhance efficiency and intuitiveness, all while maintaining top-notch security, delivering the ultimate solution for your commercial property needs

  • Txt or Email digital ePasses with specific day and time perimeters
  • Utilize Guard and Lobby Dashboard with offline capabilities.
  • Personalize passes to suit your organization, brand, or company.
  • Receive text message notifications upon your guest’s arrival
Commercial Visitor Management
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Visitor Processing Kiosk

The Proptia Visitor Processing Kiosk's Design Is Inspired By the Key Benchmarks of Today's Best-In-Class POS Systems Which Focus On The Following:

  • Screen Proximity
  • Time Constraints
  • Physical Interaction
  • Lighting Conditions (Light and Dark Mode)
  • Behavior Oversight
  • Connectivity Autonomy
  • Ongoing Synchronization
  • Remote Assistance and Maintenance

License Plate Recognition Visitor Management

Automate and speed up visitor processing with the use of License Plate Recognition. Proptia’s integrated license plate recognition feature enables commercial property occupants to register visitor license plate numbers within the software, issuing them temporary or permanent passes. Upon the visitor’s arrival, OCR LPR cameras detect the plate and cross-reference it with the visitor database. If the plate is valid, the system activates the relay for entry while meticulously recording the transaction details, including vehicle make, model, color, and type, along with accompanying images of both the vehicle and the plate. Additionally, the system notifies the host of the visitor’s arrival.

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The Visitor Management Suite

We've designed Proptia Visitor Management with accuracy, reporting, security, convenience, speed, and support in mind. The visitor management solution was built with one goal in mind: to delight both property managers, residents, security personnel and guests alike.

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Mobile ePasses

Proptia empowers users to effortlessly generate digital ePasses for seamless entry through visitor kiosks, front desks, and gate houses. The app crafts secure, personalized QR and access codes, which can be configured for one-time or recurring use.

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Custom Reports

Proptia offers powerful built-in and customizable report builders, providing detailed insights into visitor management. Utilize granular filters for precise data retrieval and create tailored analytics reports to drive informed decisions

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Works Offline

Experience uninterrupted service even during internet outages. Our visitor processing kiosk operates independently of internet connectivity. Gate attendants and front desk personnel can seamlessly process visitors without any reliance on internet access.

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Pass Types

Property managers have full control over guest access permissions. Need to grant access to the main gate while restricting entry to designated areas? With Proptia, it's not only possible but also effortless.

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ALPR

Effortlessly gather real-time data on vehicle make, model, color, type, and license plates at entry and exit points, enabling comprehensive reporting on visitor traffic within the community.

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Incident Reports

Access comprehensive incident reporting tools to efficiently record and store crucial information. Staff and users can seamlessly input incident details for comprehensive documentation.

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Notifications

Hosts have the option to configure text and/or email notifications for when their visitors are registered and/or processed.

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Manage Vendors

Efficiently handle vendor profiles and information all in one centralized location, ensuring swift and compliant visitor management

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Printed Passes

Tailor badge types to suit the needs of your organization's visitors. Setting up pass types is simple, providing the flexibility to select from options like vendor passes, guest passes, 1-day passes, or annual service provider passes based on your requirements

Mobile Visitor Processing

For very busy country clubs or organizations with large events, Proptia’s mobile visitor processing capabilities allow your gate attendants to get out of the guardhouse and process visitors card side with a tablet and mobile hip-printer.

  • Add and process visitors and vendors
  • Print passes on the go
  • Scan existing printed and digital passes
  • Integrate with License Plate Recognition
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Remote Visitor Management Kiosk

For businesses seeking to elevate their visitor management system without the hefty investment in constructing and staffing a traditional gatehouse, Proptia offers an ideal solution. Our visitor processing kiosks seamlessly integrate with virtual security monitoring and concierge services, empowering businesses to efficiently issue digital passes while ensuring seamless visitor processing and comprehensive transaction reporting.

  • Staff Directory Calling
  • Issue unique one-time or recurring access codes
  • Prevents universal code sharing
  • Enhances security
  • Digital pass scanner for guest and vendor ePasses
  • Optional knox box and postal switch
  • Multiple telephone unit models available depending on budget and desired aesthetics
remote visitor management

Learn How Proptia Can Help with Your Organization's Visitor Management

Reach out to our team today to schedule a demo at a time that's convenient for you, and discover the capabilities of our visitor management system firsthand.

Frequently Asked Questions

Can staff manage their own guest lists?

Yes associates and staff members can use either the desktop portal or mobile app to manage their temporary and permanent vendors and guests.

Can associates’ issue one-time passes for service providers and delivery drivers?

Yes associates can either register a visitor via the mobile or desktop app as well as text their visitor/vendor a one-time digital pass. Those passes can either be processed at a kiosk, front desk or a gate attendant can scan a pass.

How can we improve traffic flow during busy times of the day?

Streamline your guest registration process effortlessly. Empower your associates to pre-register guests, who can then be seamlessly processed by your front desk, kiosks, or gate attendants with just a few clicks. Our software ensures swift operations, while additional access methods like ePass scanning and license plate reading work in tandem to enhance efficiency without compromising security.

We understand that every business operates uniquely, with distinct procedures and security protocols. Let us tailor our solutions to fit your community’s specific needs. Reach out to one of our consultants today to schedule a meeting and discuss how we can optimize your security operations effectively.

How do residents or employees manage their guest list?

Resident have multiple options to register a visitor. They can register a guest by logging into a secure portal on a desktop computer or they can download the mobile app from Apple App Store or Google Play. Both options allow residents to register a temporary or permanent visitor or vendors. Each type of visitors can be assigned a specific type of pass e.g. one-day pass, permanent pass etc. System administrators dictate the types of passes available for residents to issue.

Does the cloud-based management system work if the internet goes down?

Yes, all systems are able to work independently of the internet.

Is it possible to let vendors into the community during certain hours and days of the week?

Yes with our vendor management module you can input all vendors, vendor personnel, and vendor vehicles as well as assign them to the properties they serve and input all vendor vehicle make, model, color, license plate number as well as transponders ID.